We offer FREE SHIPPING on orders over $100 within the contiguous 48 United States. Simply use promo code GSHIPFREE during checkout!
Delivery time will depend on the shipping method you select and availability of the items. Unless otherwise noted orders are processed every business day and are normally delivered within 7-10 business days. Specified items may require delivery by truck. Items ordered together are not necessarily shipped the same day or in the same carton. Please supply street address in addition to P.O Box numbers.
UPS Ground, FedEx Ground or USPS shipping are used for all orders - excluding bulk orders - or, if special shipping instructions have been selected by the customer such as overnight shipping. ALL OVERNIGHT AND 3-DAY SHIPPING ORDERS must be received before 10:30 am CST to be shipped the same day.
We gladly accept returns with the following conditions:
Returns that do not meet these criteria will NOT be refunded. Anatomical charts are NOT returnable, as they are typically not returned in resellable condition and refunds are not issued for unsellable products. Shipping charges are non-refundable. Items that qualified for free shipping will be charged a 10% shipping/handling fee.
Any shipments returned because they are undeliverable to the shipping address or any packages refused will be refunded less actual shipping and handling charges.
Send an email to email@example.com with your invoice number and reason for return, and we will email your RA (Return Authorization) number and shipping instructions. All returns will be charged a 10% of returned item price. Unauthorized returns will be assessed a 25% Restocking Fee. Items used for Television, Film, multimedia production, or legal services will be charged a 25% Restocking Fee. Once you receive your RA number, be sure to package the item(s) carefully and follow all return instructions.
If you have received a product that is defective, please email firstname.lastname@example.org with your invoice number and identify which item(s) are defective with a brief description of the defect(s) and pictures of the item(s) and box(es) and we will reply with procedures on how to receive a replacement product.
A Backorder is any item that is temporarily out of stock. Products are generally kept in-stock and available for immediate shipment. However, if we cannot ship your order we will notify you via email of any delays and give a best estimate on when the item will be available for shipment.
Always consult with your physician before using these products. AnatomyWarehouse.com or its affiliates do not make any diagnosis or give medical recommendations. These products are not intended to cure, heal, or prevent diseases. Consulting with a Doctor is always recommended. The medical evaluation by your physician is advised at all times. Any self-help application is the responsibility of the user. AnatomyWarehouse.com does not make or imply any medical claims on products described.